Customers will receive their Coco Pops at 2pm on delivery unless specified otherwise during the order.
Delivery to areas outside the UK can take longer.
Delivery times may be longer if you are not on the UK mainland. It can take up to 3 days to deliver to some parts of mainland Europe and up to 7 days to deliver to most countries.
All orders are shipped within 24 hours (except weekends), but it can take longer if delivery is to an area not on the UK mainland.
Customers will get their Coco Pops at 2pm on the delivery day.
Coco Pops can be delivered free of charge but cannot be left unattended in public places. The courier will not leave your Coco Pops with a neighbor or at your door if you aren’t home when they arrive. You can only get this delicious treat by picking it up at the delivery depot.
DPD will leave you a card within 48 hours to arrange delivery if no one is available for delivery on the order date.
The courier will leave a card to the customer for them to arrange delivery.
The courier will leave a card to the customer for them to arrange delivery if they are not available. You can also arrange for redelivery or collection by clicking “Manage my Delivery” in your order history.
Simply click “Cancel Order” in your order history to cancel your order and get a refund. We’ll cancel it immediately.
Customers will receive an email confirmation of their order after placing an order on the Coco Pops website. This email will contain the estimated delivery date and tracking number. The customer will receive a text with a 2-hour window to expect their order to arrive.